~Striving to uphold the highest industry standards~
Care and Maintenance
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CARPET MAINTENANCE & CARPET CARE TIPS CARPET MAINTENANCE For ideal carpet maintenance, you will need to vacuum your heavy traffic areas, such as hallways, stairs, and exterior entryways at least twice a week. Vacuum less heavily used areas weekly. For best results, use a vacuum cleaner with a beater bar or rotating brush and with a strong enough air flow to penetrate to the carpet backing. Carpet with thick loop pile construction, particularly wool and wool blend styles, may be sensitive to brushing or rubbing of the pile surface and may become fuzzy. For these products, and those styles with a combination thick or thin or cable yarn, a suction-only vacuum is recommended for the best carpet maintenance. If that is not available, use or a vacuum with an adjustable brush lifted away from the carpet so it does not agitate the pile. A vacuum with a beater bar or rotating brush can be tested for excessive fuzzing in an inconspicuous location before regular use. Carpet One Floor & Home® does not recommend a vacuum brand.There are brands that offer adjustable beater bars or even a feature to turn the beater bar off in some cases. The Carpet and Rug Institute(www.carpet-rug.org) also offers information and ratings of vacuums to provide the best new carpet care. Most dry soil has razor-like edges that abrade carpet fibers, causing light to reflect differently and give carpet a dull appearance. Soil can damage the fibers permanently if allowed to remain in the pile. A regular carpet maintenance program as well as proper carpet cleaning methods will keep your carpet beautiful for a long time. CARPET CARE & CLEANING TIPS No matter how often you vacuum, your carpet will still need heavy-duty cleaning from time to time. Professional carpet care and cleaning is required to maintain your Carpet One Floor & Home® warranty. We would be glad to advise you about which cleaning method is best for your particular carpet. Hot water extraction carpet care, either alone or in combination with cleaning, is required to maintain most warranties.* Some styles, however, must be cleaned in other ways. Be sure to check with your Carpet One Floor & Home® retailer for the recommended cleaning method for your particular carpet. A trained carpet care professional should perform this service at least every 18-24 months to refresh the texture and rejuvenate the fibers in your carpet.† Have the cleaning professionals come to your home for a visual inspection, and obtain a written agreement before the work is started. You must retain your receipts for proof of maintenance service should a warranty claim arise. When you and your carpet cleaning professional choose a cleaning method, fiber content is the most important concern. Most carpet today is constructed with synthetic fibers such as nylon, polyester, or olefin and may be cleaned with most cleaning methods. Natural fibers such as wool, cotton, silk, and sisal may require specialized care. Use a cleaning method recommended by the carpet manufacturer to maintain their warranty, and if you should have any questions or concerns about your new carpet care, just call your Carpet One Floor & Home® retailer.
† Courtesy of the Carpet and Rug Institute, Copyright 2006. |
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HARDWOOD CARE & MAINTENANCE Hardwood care and maintenance is important for preserving the beauty of your wood floors. Like any floor covering, real wood floors will show signs of wear over time, depending on the size and lifestyle of your family. But by observing a few precautions, and using the cleaning and hardwood floor maintenance program recommended by the manufacturer, you can expect years of beauty from your wood floor. HARDWOOD CARE Hardwood floor care requires that you never clean or mop your wood floor with water. Do not use any wax or cleaner that must be mixed with water such as oil, soap, or paste wax products; or other household cleaners that contain lemon oil, tung oil, or ammonia as this may damage your floor and result in a loss of warranty. Water can dull the finish and permanently damage the floor. To help eliminate fine particles of dirt and grit that act like sandpaper and will scratch any floor, vacuum or sweep daily. The vacuum head must be a felt or brush type. Be certain that the wheels of the vacuum are clean and do not damage the finish. DO NOT USE A VACUUM WITH A BEATER BAR HEAD. HARDWOOD MAINTENANCE For hardwood floor maintenance, remove spills promptly using a soft cloth and cleaning products recommended by the manufacturer. Be sure to keep pet nails trimmed and paws clean and free of dirt, gravel, grease, oil, and stains. Place protective pads beneath furniture legs to reduce scratches and dents. Use a dolly and protective sheets of plywood when moving heavy objects, furniture, or appliances. Some objects may be too heavy to move across a hardwood floor under any circumstances. Certain types of casters on furniture may damage wood flooring. Barrel-type wheels (a minimum 1" continuous width is recommended) or wide, flat glides are best for hardwood floor care and protection. A humidifier is recommended to prevent excessive shrinkage of wood floors due to low humidity levels. Wood stoves and electric heat tend to cause very dry conditions. In damp conditions, proper humidity levels can be maintained with an air conditioner or dehumidifier, or by periodically turning on your heating system during periods of high humidity in the summer months. Exposure to the sun and its UV rays accelerates the oxidation and aging of wood and fabrics. This causes the stain and/or wood to fade and/or change color. It is recommended that you rearrange rugs and furniture periodically so the floor ages evenly. Remove shoes with spiked or damaged heels before walking on the floor. Spike or stiletto high-heel shoes may cause denting and related damage to wood floors due to the extremely high compressive force they generate. Such footwear can produce dynamic loads in excess of 1000 pounds per square inch, even when worn by someone of slight or average build. As added protection, use dirt-trapping walk-off mats at all exterior doors to keep sand, dirt, grit, grease, and oil off your floor. By following these recommendations for hardwood care and maintenance, your floors will remain beautiful for a long time. General Terms and Conditions may apply, see warranty section for details |
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CERAMIC TILE CARE & MAINTENANCE CERAMIC TILE MAINTENANCE For tile with coarse or abrasive type surfaces, ceramic tile maintenance will need to be performed more frequently. Agitation will need to be more vigorous and water changes more frequent. Proper cleaning of these types of tile is necessary for the slip resistance value to be maintained. Grease or water accumulation may create slippery conditions. Be careful to avoid introduction of grease from dirty mops to your floor surface while cleaning.
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LAMINATE FLOOR CARE AND MAINTENANCE Care of laminate flooring is relatively easy. It brings the beauty of a natural wood floor and the easy maintenance of a resilient floor together so you can have the style you want and the carefree maintenance you need. While laminate flooring is remarkably durable, there is of course no such thing as an indestructible flooring material. By observing the following laminate floor care & maintenance precautions, you can expect years of beauty from your laminate floor.
LAMINATE FLOOR CARE For general cleaning, use a dust mop or wipe occasionally with a damp cotton or cloth mop. If heavier cleaning is needed, an occasional damp mopping with a mild cleaning product is suggested. Do not use soap or detergent-based cleaners, wax-based products, or any type of polish as they leave a dull, filmy residue. Do not flood your floor with water. To help eliminate fine particles of dirt and grit that act like sandpaper and will scratch any floor, vacuum or sweep daily. The vacuum head must be a felt or brush type. Be certain that the wheels of the vacuum are clean and do not damage the finish. DO NOT USE A VACUUM WITH A BEATER BAR HEAD.
LAMINATE FLOOR MAINTENANCE Place protective pads beneath furniture legs, tables, and other easily movable furniture to reduce scratches. Replace plastic casters on chairs with rubber wheels, and lift rather than slide heavy objects across the floor. Remove shoes with spiked or damaged heels before walking on the floor. Spiked or stiletto high-heel shoes may cause damage to laminate floors due to the extremely high compressive force they generate. Such footwear can produce dynamic loads in excess of 1000 pounds per square inch, even when worn by someone of slight or average build. As added protection, use dirt-trapping walk-off mats at all exterior doors to help keep sand, dirt, and grit off your laminate floor.
General Terms and Conditions may apply, see warranty section for details |
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VINYL FLOOR CARE AND MAINTENANCE Because vinyl floor care and maintenance is so easy with a resilient floor, there is no cause for concern when it comes to spots, spills, or scuffs left by shoes. By observing a few precautions, and with proper vinyl care and maintenance, you can ensure that your vinyl floor always looks its best. VINYL FLOOR CARE Because the adhesive under your floor needs time to thoroughly dry after installation, new vinyl floor care should be gentle. We recommend that you do not scrub or wash your floor for at least three days after it is installed. For general vinyl floor care and cleaning, sweep your floor regularly (at least once a week) and be sure to wipe up spills promptly. Occasional mopping with the manufacturer's recommended cleaning solution may be needed when dirt builds up and sweeping alone is not sufficient. Please note that soap or detergent products are not recommended for resilient floors as they will leave a dulling film on the surface. The Flex Floor products, however, can be cleaned with a damp mop and mild detergent or soap. Caution: Vinyl floors can be slippery when they become wet. Use extreme caution when walking on a wet floor. VINYL FLOOR MAINTENANCE A good vinyl floor maintenance program will help keep your floors in top condition. Use doormats outside each entrance to your home to prevent dirt, sand, grit, and other substances such as oil, asphalt, and driveway sealer from being tracked onto your floor. Use non-staining mats on your floor. Do not put rubber-backed, latex-backed, or coco fiber mats on your floor because they may stain or damage the surface. Close your curtains or blinds where extreme sunlight hits the floor. A combination of heat and sunlight causes most home furnishings, including vinyl floors, to fade or discolor. Protection is an important part of vinyl floor maintenance. Support furniture with wide-bearing, non-staining floor protectors. Ideally, the protectors should be at least 1" in diameter, made of non-pigmented hard plastic, and rest flat on the floor. Non-staining felt protectors are also acceptable. Casters with a minimum 3/4" flat surface width or greater are recommended for all moveable furniture. Make sure any floor protectors made of metal are rust proof. Replace your narrow dome furniture rests with wide-bearing ones. CLEANING STAINS AND OTHER PROBLEMSThe overall stain resistance of vinyl is excellent and most spills will wipe off quickly and easily with a clean white cloth. Removing certain substances may take a little extra effort. Always use a clean, white cloth for wiping up stains and turn it frequently to avoid spreading the stain. Rinse with clean water and allow area to dry. Repeat if necessary.
General Terms and Conditions may apply, see warranty section for details |
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